Campbell County Health is proud of its employees, and we want the CCH family
and the Campbell County community to know about the good work that they
do for this organization.
Say hello to Darylene Wadsack, BSW, who works as a department secretary
for the CCH
Behavioral Health Services Department at Campbell County Memorial Hospital. Darylene has worked for
CCH for nearly six years, and has earned a bachelor’s degree in
Darylene says she was inspired to work in health care because she wanted
to work with the Summer Program to help make a difference in the lives
of kids who are having difficulties at school, in life, and at home. The
creator of that program,
Dr. William H. Heineke, is Darylene’s health care hero. "I met Dr. Bill through the
Campbell County School District when I was working as a paraprofessional with kids who had behavioral
problems. Dr. Bill was so focused on helping the kids of this town through
his counseling practice and through the
Children's Summer Program that I applied to work for CCH,” she says. “After working
with Dr. Bill that summer, I was inspired to stay and be a part of what
he and BHS were doing for our community.”
When she’s not at work, Darylene keeps busy listening to music, and
traveling. “I love to listen to all kinds of music—one of
my favorite musicians is my son, Stephen, who is a professional trumpet
player. I also enjoy traveling with my husband, David and my son, Jonathan
(who is an amazing photographer). We like to travel to the Big Horns,
Black Hills, Yellowstone, Tetons, and Glacier National Park to hike, sightsee,
and take advantage of the photo opportunities,” she says.
We asked Darylene what she likes most about working for CCH, and what excellence
every day means to her. Check out her response:
“One of the tasks I do is talk with patients over the phone to confirm
appointments. Many of these are new clients who are anxious or overwhelmed
by coming to the hospital, and they don't always know what to expect
when they arrive. When I can make someone's day by making them laugh,
or reducing their anxiety by explaining what to expect, or through answering
their questions, it all leads to the patient having a great experience
when they get here. That’s important to me.
I like the way that BHS has such a variety of employees—we have support
staff, medical providers, nurses, and clinicians who all have the opportunity
to work together as a team each day.
Excellence every day is not about a skill as much as it’s about attitude.
I try my best to be positive about life and work. Important goals for
me are to work hard and be nice while making someone's day, and making
sure all the little details are right. These goals are important to me
because they have a direct effect on our patients. Some days I'm more
successful at them than other days. I read this a while back that stuck
with me: Excellence is about three A's: Appreciation, Attitude, and
Action. When you look for things to appreciate, you have a more positive
attitude. As a result, you interact with others in a more positive way.
When I'm successful with these, I’m successful with my goals
of making someone's day and ensuring all the little details are right.
In the end, I have a feeling of pride in what I do here at CCH.”
Thank you, Darylene for all that you do for the patients in Behavioral
Health Services. We are proud to have you on our team!
Is there a CCH employee who went the extra mile or shows you extraordinary
service? Give them a pat on the back by completing an
Excellence Every Day card.