We’ve made some changes at the Campbell County Medical Group’s
Main Clinic to help improve our service to you. Effective February 15, 2018, we will
implement a new process to answer your phone calls more quickly, consistently
and efficiently to make sure you reach the right provider for the services
When you call the Main Clinic primary phone number, 307.688.3636, callers
will be prompted to contact the specific practice they’re looking
for within the clinic.
Here is a list of the prompts and the options you’ll hear when you call:
Please understand that there may be occasions when your call may be routed
to voicemail if the scheduling specialist assigned to your provider is
assisting another patient. Please leave a voicemail and you can feel confident
in receiving a return call in a timely manner. We have implemented this
new process to provide you with a consistent, knowledgeable and personalized
experience each time you call our office. Our scheduling specialists have
extensive training in all the scheduling and support aspects of their
assigned providers’ practice and services.