The Campbell County Health May 2018 Department Discovery shines a light the CCH
Security Department, provided by
For those who don’t know, HSS specializes in health care security.
In fact, health care is the company's heritage, and it is proud to
be the only security services provider founded by hospitals. HSS offers
turnkey security solutions with a full array of value-added services that
are innovative, cost effective and patient-focused for today's most
pressing health care security issues.
In the eyes of Lt. Adam Boothe, CCH Security Director, the role of the
CCH Security Department is to provide a safe and secure environment for
all persons at CCH and its properties, by utilizing a variety of methods.
When fully staffed, the Department has seven to eight employees.
“There are a lot of great things about working in Security! One thing
that really stands out is the interaction with some of our more difficult
patients, and the rapport that we build with them over time,” says Adam.
In fact, HSS touts that it strives to attract team members with exceptional
character, compassion and emotional intelligence. They spend many hours
learning to assess and de-escalate situations, determine the best courses
of action, and move steadily toward the best possible solution.
“We have a very experienced and talented team of Security Officers.
We all have a background in law enforcement, military, or protection,”
says Adam. “We take customer service very seriously, and we are
proud to say that out of more than 200 hospitals HSS provides security
for, our team has the highest (and a perfect 100%) customer service rating
in the company.”
Oh, and they really dislike writing parking violation tickets around the
Adam reports that his team is really looking forward to the new Workplace
Violence Report and documentation. “Unfortunately, the culture in
health care has seen simple assault on staff, nurses and CNA’s especially
as ‘just part of the job.’ That culture is changing and nobody
should be subject to incidents of that nature,” he says. Moving
forward, CCH is tracking the when’s, where’s and why’s
of these incidents to help the Security Team better protect staff into
the future. The hope is that the new documentation process will increase
A big round of applause to the CCH Security Team! Thanks for helping to
keep our patients safe, happy and healthy.
You can learn more about HSS, Inc. online at