Campbell County Health is proud of its employees, and we want the CCH family
and the Campbell County, Wyoming community to know about the good work
that they do for this organization.
Allow us to introduce Amber Jackson-Jordan, RN, who is a Quality Nurse
Reviewer in the CCH Quality and Risk Management department in Gillette,
Wyoming. Generally speaking, CCH's
Quality department monitors and evaluates trends within the organization, and
uses that information to improve our patients' experiences, increase
patient satisfaction and ensure patient safety. Amber earned a Bachelor’s
of Science from
University of Colorado and has worked for CCH for six years—beginning as a
volunteer, and then joining the staff at
Behavioral Health Services before landing the gig in Quality. Amber has been in healthcare, of some
sort, for more than 26 years! She began as a vet tech taking care of animal
patients. “It is much harder to take care of patients that can’t
speak to you and are various sizes, shapes and species,” says Amber.
Later on, she was teaching anatomy and physiology at a community college
to nursing students in Colorado, and thought that she could do nursing
school. “When I moved to Gillette, I applied to Gillette College’s
Nursing Program and went straight to it,” she says. “While in nursing school,
I worked for the YES House and fell in love with the idea of psychiatric
When asked who her health care hero is, Amber listed two CCH employees.
“When I first came to Gillette, I started volunteering at Campbell
County Memorial Hospital in both the
Emergency Department and the
Lab. I was inspired by
Lorna Thomas, RN, the ER manager at the time, and
Lynn Todd, Lab Manager as they were very encouraging and patient with me,”
When she’s not a work, Amber leads a busy life with being a dance
and pageant mom, a host mom for exchange students, a
Girl Scouts of Montana and Wyoming leader and serving her community through a variety of volunteer opportunities.
“But I also try to laugh and joke while making the most of every
day,” she says. “I love being with my family, which includes
my husband, five kids and a host of dogs, cats and fish! The best part
of life is having fun no matter where you are and inspiring others to
do the same.”
We asked Amber what she likes most about working for CCH, and what excellence
every day means to her. Check out her response:
“I love that I get to work with every department at CCMH. I love
the whole CCH team from
IT – just everyone that plays a little part in the big picture of caring
for patients. I love working in Quality because I can work from start
to finish on big projects. I also get to interact with all the departments
and it is something new every day. Plus, I have the best co-workers imaginable!
To me, excellence every day is looking at how to make things better and
safer for patients, no matter where you are looking from. Even from a
desk I can help make a difference for patients.”
Indeed, Amber. We are truly grateful for your expertise and willingness
to go the extra mile. We are proud to have you on our team.
Is there a CCH employee who went the extra mile or shows you extraordinary
service? Give them a pat on the back by completing an
Excellence Every Day card.