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Fraudulent recall on McKesson Diabetic Test Strips

Campbell County Memorial Hospital Pharmacy was made aware of a fraudulent recall of McKesson diabetic test strips. McKesson has confirmed to CCMH that there is no recall of any diabetic test strips.

In an alert issued on Thursday, October 13, McKesson Pharmaceutical issued the following statement:

“Some of our customers have received calls from perpetrators impersonating McKesson employees claiming there is a major recall of diabetic test strips, such as One Touch or Freestyle, asking how many boxes they have in their store and that they will be sending a driver to pick them up.

The perpetrators will ask for your fax number to send information and instructions regarding this “recall”, ask you to box all the test strips you have in your store, and a driver will be sent to your store to pick up the “recalled” test strips. This may include pickup by a reputable courier such as FedEx, UPS, or a freight forwarder.

The perpetrators are using spoofed phone lines and are impersonating McKesson employees during this process. These people are smart, persistent, and have just enough information to imply credibility and status as a McKesson employee.”

Campbell County Health is asking all community members who may use McKesson diabetic test strips to be aware of this scam. If you receive a suspicious call, try to obtain as much information as possible including the person’s name, position, and location. Also ask for their phone number to return their call, which is typically a deterrent.

Should you be contacted, please notify the Gillette Police Department or the CCMH Pharmacy Department Director Robert Quintana, RPh, at 307-688-3280, if you are suspicious of any activity associated with this issue.