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Thanks for working here Thursday: Navada "Grace" Charles, MA, CCMG Family Medicine

Thanks for working here Thursday: Navada

Campbell County Health is proud of its employees, and we want the CCH family and the Campbell County community to know about the good work that they do for this organization.

Say hello to Navada “Grace” Charles, a Certified Clinical Medical Assistant (CCMA) who works in the Campbell County Medical Group (CCMG) Family Medicine clinic with Dr. Nathan Tracey and Julie Jones, PA. The Family Medicine clinic offers health care for people between the ages of 8-59 years old in Gillette, Wyoming. Grace became a certified nursing assistant (CNA) at the age of 16, and has been in health care for 21 years, working in home health and long term care. She came to CCH five years ago—starting at Pioneer Manor long term care facility, and then transferring to the Clinics.

Grace is the youngest of 12 children, including her twin brother. She says she was inspired to work in healthcare because her mother worked with mentally handicapped individuals and her older sisters—who she looked up to—worked in long term care facilities. “My mother, who passed away in 2014, has always been my hero,” says Grace. “She was a single mother who worked so hard to make ends meet. This instilled a solid work ethic in me, and I take a lot of pride in that.”

Grace and her husband have been together for 21 years and they have three teenage boys. In her free time, she enjoys camping, boating, riding motorcycles and spending time with her family. We asked Grace what she likes most about working at CCH and what excellence every day means to her. Check out her response:

“What I enjoy most about my job is helping patients—I strive to always do my best for them, and they are usually so appreciative,” she says. “The CCMG Main Clinic is my second family. I am so very close to so many people who I work with and I think of them more like family than coworkers.

Excellence every day means that I’m always doing my best, going the extra mile, and most of all being part of the team. I don’t think anyone can achieve excellence by themselves.”

Thank you, Grace, for taking such great care of our patients. We are proud to have you on our team.

Is there a CCH employee who went the extra mile or shows you extraordinary service? Give them a pat on the back by completing an Excellence Every Day card.