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Unintended Release of Personal Health Information

Unintended Release of Personal Health Information

GILLETTE, WY – Campbell County Health experienced a breach of personal health information on February 5, 2021, affecting 900 patients. On February 5, 2021, an email was sent to a single individual with an unintended attachment that contained names, account numbers and type of insurance.

The breach was discovered within the hour. CCH officials immediately contacted the recipient. The recipient was directed on how to permanently delete the attachment from their email and all their devices. We believe that any potential harm resulting from this breach has been mitigated. All affected individuals have been contacted.

Campbell County Health has taken all appropriate steps to investigate this breach, including reporting to the Secretary of Health and Human Services and following internal policies and protocols. Process changes will be implemented in the organization based on the outcome of the investigation. All CCH employees will be required to participate in additional education and training on best practices in protecting Protected Health Information.

“We take our role of safeguarding our patient’s personal information and using it in an appropriate manner very seriously,” said Colleen Heeter, CEO. “Campbell County Health apologizes for any concern this situation has caused our patients, is doing everything we can to rectify it, and ensure that it will not happen again.”