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Thanks for working here Thursday: Kayla Rodriguez, CCMG Main Clinic

Kayla Rodriguez and a coworkerCampbell County Health is proud of its employees, and we want the CCH family and the Campbell County community to know about the good work that they do for this organization.

Allow us to introduce Kayla Rodriguez, a Registration Specialist at the Campbell County Medical Group Main Clinic. Kayla has been with CCH for three years, and is one of the friendly faces you will see when you check in at the Main Clinic, which houses Family Medicine, Geriatric Medicine,Internal Medicine, Neurology & Pain, OB GYN Specialists, Pediatrics and Urology. As a registration specialist, she schedules appointments, helps gather information from patients to register for their doctor's appointment, and enters that information into their electronic medical record.

When she was a kid, Kayla dreamed of being a nurse and working on the “baby floor.” “Instead of following through with my dream because I wasn’t sure if I could handle blood, I decided to pursue a career in banking. I enjoyed working at a financial institution. However, nursing was still tugging at my heart, so I decided to try working in the administrative side to see if the medical field was where I wanted to be. Here I am, three years later loving my job and hoping to someday follow my dreams and go back to school for nursing,” she says.

Kayla names Jennifer (Jen) Stevenson, RN, as her health care hero because she always goes above and beyond for her patients. “She is a nurse who listens, understands and comforts. She is the prime example of a great nurse, in my opinion,” she says.

When Kayla isn’t working, she enjoys spending as much time as possible with friends and family. We asked Kayla what she likes most about working at CCH, and what excellence every day means to her. Check out her response:

“Working in the Main Clinic is like working with a large family. We all strive to make a difference in our patients lives, every day. The thing I like MOST would be our patients and the different people and situations we are in every day. It makes you feel good about yourself that you were able to influence that patient’s day, even if it was just by checking them in to see their doctor. A moment that has made me feel that most pride in my job was when I got asked by my supervisor Melainie Buer to help build a new system that the clinics are implementing. That was quite an honor.

To me, excellence every day means doing everything you can do (going the extra mile) to make sure our patients' visits are excellent.”

Thank you for joining our team, Kayla. We appreciate you!

Is there a CCH employee who went the extra mile or shows you extraordinary service? Give them a pat on the back by completing an Excellence Every Day card.

Kayla is pictured with Nichole Mallak, who is currently in training