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Teen Virtual Appointments Now Available

For patients aged 12-18 who do not have access to the My Health Home patient portal, providers can schedule virtual appointments using WebEx!

Family Medicine, Kid Clinic and Pediatric Clinic will use this services for teen patients.

See Your CCH Provider Live with a Smartphone, Tablet or Computer!

It’s easier than ever for you to access health care for your teens (12 to 18 years old) from home or work with telehealth with WebEx. No drive time, no public waiting room, and no need to leave home or work.

Accepting new and established patients!


For questions, or if you need help with video or audio, please contact a Registration Specialist at:

New Patients

15-20 minutes before your appointment, please expect a phone call from a Registration Specialist to make sure you are completely registered.

Established patients

10 minutes before your appointment, please expect a phone call from a Registration Specialist to check you in for your appointment.

Equipment Needed

  • A working and fully charged computer/laptop, tablet or smartphone with a camera.
  • An internet connection.
  • An email address.
  • A well-lit, quite space so the doctor or nurse can see you.
  • Headphones that connect to your device for clear audio and to protect your privacy; these are encouraged, but not required.
  • You can be sure you have what you need to join a virtual appointment, by joining a test meeting at any time before.

Join a virtual consult with your clinician from your computer

  • Select the Join link in your email invitation.
  • Your web browser will open a web page which will show your meeting information.
  • Enter your information.
  • Click Join Meeting.

Connect to audio and video

  • Choose your audio connection.
  • Set your video preference to video on.
  • Join the meeting by selecting Connect Audio and Video.

WebEx Icon

WebEx download

Join an appointment from your mobile phone or tablet

  • Download the Webex Meetings app from the Google Play Store or Apple App Store.
  • 5 minutes before your appointment, open the Webex Meeting invitation and click ‘join’.
  • Enter your name and your email address.
  • Tap the green phone icon to connect your audio. Pick to call in or call over internet.
  • Tap the video icon.
  • Tap Start My Video.

WebEx Instructions