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Visiting Restrictions

Visiting restrictions are in place to help protect visitors, patients, residents and employees.

As of September 18, The Legacy will allow outdoor visits for families:

The Centers for Medicare and Medicaid (CMS) just issued new guidance on nursing home visitation, allowing The Legacy to begin the process of allowing outdoor family visits. Comprehensive planning is now taking place to allow outdoor visiting to occur safely. The Legacy staff are very excited to be able to re-initiate outdoor visits for residents and families.

Families can schedule an outdoor visit beginning Monday September 21, by calling 307-696-3723.

Appointments are available Monday – Friday and must be scheduled beforehand. Unscheduled visits cannot be accommodated, as there are strict requirements on how the visits may be conducted.

o Symptom screening at the Main Entrance

o Families must provide their own masks for visits

o No more than 2 people at outdoor visits

o Snacks, food, drinks and treats are allowed with window visits

Symptom screening, masks, hand hygiene and six-foot social distancing are core requirements, as well as The Legacy staff monitoring the visit. All visits will be monitored by staff for infection prevention compliance; any touching (hugging, hand holding, kissing, etc.) will result in an immediate end to the visit.

The ability to hold outdoor visiting may be affected by weather and air quality. If visits are impacted by weather or air quality, family will need to reschedule; visits will not be automatically rescheduled or moved to the following day.

The Legacy is currently in consultation with the Wyoming Department of Health regarding a plan to offer indoor visits and expanded criteria for compassionate care visits. Additional visiting information will be forthcoming in the next two weeks.

As of May 4, the following visitor restrictions remain in place in many areas of the organization:

  • Children who are under the age of 18 may have one adult with them
  • Adults with mobility, cognitive or other health issues can have one adult support person
  • Surgical patients and maternal child patients can have one adult support person
  • The Legacy Living and Rehabilitation Center will remain closed to visitors, due to the risks for their vulnerable population.

Read more

This Memorial Day—Monday, May 25—the Emergency Department and Walk-in Clinic are open and ready to serve you. All of our outpatient services, and other clinics, are closed. Should you need services at CCMH, please use the Emergency Department entrance as the Main Entrance will be closed.

For medical emergencies, please call 911.

Why does CCH implement visiting restrictions because of the flu?

Editor’s note: We’ve had some questions from our community about why, and how, Campbell County Health implements visiting restrictions because of the flu (influenza). Our expert Kate Craig, BSN, RN, CCH's Infection Preventionist, provides the answer.

Flu is a pain. No one wants it, there’s controversy around immunizations and if you have loved ones in the hospital or a nursing home it may mean that you or your children cannot visit them. There’s just nothing fun about it. And, quite frankly, it is frustrating when the powers-that-be seem to keep the season rolling even when the sun is starting to shine, the Easter Bunny arrives with chocolate and the gardening sections at the stores are bustling.

Who decides this stuff, anyway? Read more


For more information on visiting restrictions at CCH, contact Kim Lindeman, BSN, RN, CCH Infection Preventionist, at 307.688.1526. Check out CCH's Flu 411 section for facts on the flu and more. You can also visit the Centers for Disease Control and Prevention (CDC) at