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Legend provides outstanding patient care during emergencies

Legend provides outstanding patient care during emergencies

“How do you find a word that means Maria?”

Campbell County Health has a few for Maria Mansur, RN.

Colleagues will tell you that Maria is the very definition of ambition, dependable, integrity, responsible and thoughtful. She has been in health care for 41 years—4 years as a Certified Nursing Assistant (CNA) and 37 years as a Registered Nurse (RN). She’s been with CCH for 36 years and retired this month.

Maria’s also Campbell County Health’s most recent Legend Award recipient. For those who don't know, CCH defined a Legend as:

Those people who have left an indelible impression on our minds because of their deeds and actions. Ongoing demonstration of hard work, compassion, and a reputation for greatness make someone a legend.

“My mother and two aunts were nurses during World War II, and I really admired them,” says Maria. “Earning the Legend Award is very meaningful to me. I am grateful to my coworkers for considering me worthy of the nomination.”

Maria earned her bachelor’s degree in nursing from the University of North Dakota. She joined the team at CCH in 1985 in the Medical / Surgical Unit in Campbell County Memorial Hospital in Gillette, Wyoming. At retirement in December, Maria was an Emergency Department Clinical Care Supervisor. She worked at CCH for almost her entire nursing career, and is a wealth of knowledge for CCH and the Gillette community.

According to her colleague, and nominator, Ann VanderVoort, RN, CCMH Emergency Department, Maria is always professional and welcoming to her patients and co-workers.

“Maria does not miss a beat. In her role as a Clinical Care Supervisor she manages the department seamlessly, keeping all those around her on-task and provides quality care to each patient she encounters. In addition to her friendly demeanor and strong work ethic, she is organized and will always prioritize her workflow to provide outstanding care,” says Anne, who’s known Maria for 12 years. “She never stops moving! She is the first one to help settle an ambulance patient, gather medications, or grab a discharge when others get busy.”

Maria says that she believes that providing excellence every day is an essential piece of her CCS role.

“Everything we do and everything we are about is the patient. I try to exemplify that in my role by responding quickly and carefully to patient needs. I support my staff in the ER in their care of patients. I provide guidance and share my experience and knowledge,” she says.

Maria has been on several committees to improve processes within the Emergency Department and the organization. She has been on the ED Unit Practice Council and the CCH Charter Team most recently, two committees that can make a great impact and apply positive changes for both employees and to patients.

“My husband and I moved to Minnesota in 1989 and I worked in a large ER in southern Minneapolis. We really missed Gillette and moved back after five months,” she says. “While working there, I realized what a high level of care we provide in Gillette. I have always been proud of the care that we provide.”

As one could imagine, working in such a fast-paced and stressful environment, allows for colleagues to form great bonds with one another. Maria calls her department “a big family.” But now it’s time for her to move forward, and join her husband, Rick, in retirement.

“My husband and I spend as much time as possible in the Bighorn mountains. We enjoy hiking, fishing, and hunting. As we transition to retirement, we are really looking forward to spending more time with our adult children and granddaughter,” she says.

Maria, you are an excellent example of a Legend at CCH. Thank you for your dedication and commitment to our health system and to the Campbell County community. Congratulations on your Legend Award, and enjoy retirement. You will be missed.