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Paying for Care

Campbell County Health offers several options for paying your bill. Choose the one that's most convenient for you.

Click here to pay your CCH bill online

Patient Financial Services is located at 900 W. Eighth Street in Gillette, Wyoming. Patient Financial Counselors are available to help you with questions about your bill.

The location has convenient parking with easy access to pay your Campbell County Medical Group Clinics, Home Health and Hospice, Home Medical Resources, and Campbell County Memorial Hospital bills, or visit with a financial counselor.

If you have questions concerning your current hospital or clinic statement, please contact Patient Financial Services at 307-688-2690 or email your questions to pfs@cchwyo.org.

What services are on your CCH statement?

If you have certain tests or treatments with Campbell County Health, you may receive bills for professional services rendered by doctors who diagnose and interpret test results. The Laboratory, pathologists, radiologists, surgeons, and other specialists perform these services and are required to submit separate bills. You may also receive separate bills from the following services:

  • Behavioral Health Services
  • Home Medical Resources
  • Powder River Orthopedics & Spine
  • Powder River Surgery Center
  • The Legacy Living & Rehabilitation Center

Please do not ignore these bills. If you have questions about bills, please call the number printed on the statement you receive.

Do you need help with your bill? We want to help!
Contact Campbell County Health Patient Financial Services today at (307) 688-2690 between 8 am-5 pm, Monday-Friday, or email questions to pfs@cchwyo.org. We can discuss the payment options that are available to you.

Where to pay my bill

Patient Financial Services manages the Campbell County Memorial Hospital (CCMH), Campbell County Medical Group Clinics, Home Health and Hospice, and Home Medical Resources billing. This department makes it easier for patients at the hospital and the clinics to pay nearly all their bills in one location.

If you have questions concerning your current hospital or clinic statement, please contact Patient Financial Services at 307-688-2690 or email your questions to pfs@cchwyo.org.

Pay bills at CCH the following ways:

  • Online: Pay your CCH bill online from the convenience of your home 24/7. Click here to pay your CCH bill online. Please have a copy of your current statement available.
  • By Phone: Call 307.688.1482. Please have a copy of your current statement available.
  • In person: Patient Financial Services is located at 900 W. Eighth Street in Gillette, Wyoming. Hours are Monday-Friday, 8 am-5 pm MT. Patients may still submit payment for bills at the CCMH Operator Office in the Main Lobby (often referred to as PBX) at 501 S. Burma Avenue in Gillette, Monday-Friday, 8 am-5 pm.

Zero-interest payment option
If you need more time to pay your bill, please contact Patient Financial Services for information about the ClearBalance® zero-interest patient financing program. Learn more

Zero Interest Payment Option

Campbell County Health provides the ClearBalance® patient-friendly payment option. The program is a zero-interest revolving credit account with flexible payment terms. Use the ClearBalance program to manage your out-of-pocket expenses, including deductibles and insurance copayments, for care at Campbell County Health and Powder River Surgical Center. Call us for more information: 307.688.1482.

ClearBalance offers you peace-of-mind:

  • Zero-interest credit account for your services at Campbell County Health
  • No credit check
  • Combine all of your family’s medical bills at Campbell County Health into one monthly statement and one manageable monthly payment
  • Convenience to manage and view your account online at www.myclearbalance.com

Revolving credit accounts are offered by MetaBank, member FDIC. ClearBalance is a registered service mark of CSI Financial Services, LLC, which provides certain account servicing functions for the bank.

Financial Assistance

Campbell County Health has established several payment options to assist patients who may face challenges paying their hospital bills. Please visit the Financial Assistance page for more information.

Or, contact the CCH Patient Financial Services Monday-Friday, 7:30 am-5:30 pm at 307.688.2690.

MedData Advocate

CCH has partnered with MedData to help CCH patients find sources that will pay for their medical bills, such as Chip, Crime Victim Services, Medicaid, SSDI, SSI, and Veteran benefits, among others. This service is available for free.

The eligibility advocate at CCH will help patients:

  • understand what services are available to them that could help cover the costs of their medical bills by looking at government and charity programs
  • gather paperwork and complete applications to apply for those services
  • and set up appointments with state case workers

If you have an appointment, below is a list of important documents we ask you bring with you:

  • Verification of all household income - previous three months
  • Copy of Social Security card and Driver's License
  • Copy of Birth Certificate for all members of the household

For more information, please call Phil Mason, CCH MedData Advocate, at 307.688.1107 or visit www.meddata.com.

Medically Necessary Testing

If you have experience with Medicare or a health insurance plan, you probably know that Medicare and insurance companies only cover services that they view as medically necessary to diagnose or treat your health condition, based on criteria decided by the federal government and private Medicare contractors. For more information about what this means, please click here.

At Campbell County Health, we want to help you know ahead of time what services will be covered by your insurance plan. We will make every attempt to contact your provider to request information about the test or service they have requested in order to meet your plan’s definition of “medically necessary”. However, if we don’t receive the requested information, you may receive a written notice from us called an Advance Beneficiary Notice of Noncoverage (ABN) if we think Medicare or your insurance company may not pay for the items or services ordered by your doctor.

The ABN gives you information to make an informed choice about whether or not to receive items or services, understanding that you may have to accept responsibility for payment. You’ll be asked to choose an option box and sign the notice to say that you read and understood it. An ABN isn’t an official denial of coverage by Medicare. You have the right to file an appeal if payment is denied when a claim is submitted.

If you have additional questions or concerns about this process, please call at 307.688.1400.

Behavioral Health Services Billing

Behavioral Health Services bills can be paid for at the fifth floor of Campbell County Memorial Hospital. Please call 307.688.5000 for more information.

Home Medical Resources Billing

Billing for Home Medical Resources is now located in Patient Financial Services at the Pioneer Building, 900 W. Eighth Street. The location has convenient parking with easy access to pay your HMR, clinic and hospital bill all in one location. You may also speak with a financial counselor with any questions you have. For billing questions, please call:

  • Last name A-J, 307-688-1479
  • Last name K-Z, 307-688-1480

Sales, rental and service for equipment and supplies continue to be located in the Home Medical Resources store at 901 W. Second Street, and available by phone at 307.688.6260.​

Powder River Orthopedics & Spine Billing

To pay a Powder River Orthopedics & Spine (PROS) bill, please call 307.686.1413.

Powder River Surgery Center Billing

A member of the Powder River Surgery Center business office will call your insurance company prior to surgery to verify your medical benefits for our facility charge. We will secure any information regarding co-payments, coinsurance, and/or deductibles amounts that will be your responsibility. Prior payment arrangements and/or your share of charges are expected in full on the day of your surgery.

Please remember these amounts are estimates. If your insurance does not pay as expected or your physician changes or adds to your procedure, the patient responsible amount and/or fee could change. If you have no insurance or if your insurance does not cover the procedure to be performed, please make arrangements to pay the Surgical Center facility fee prior to your surgery.

For your convenience, we accept cash, personal checks, VISA and MasterCard. Our fees cover supplies, equipment, personnel and the use of the operating and recovery rooms.

You will receive a separate bill from your surgeon, anesthesiologist and any lab, radiology or pathology testing performed during surgery.Any questions regarding these services should be directed to the billing offices of the appropriate provider.

Our business office staff will be happy to answer any questions you may have regarding insurance coverage or billing procedures. For more information, please call 307.688.8600.

The Legacy Billing

To pay a bill at The Legacy Living and Rehabilitation Center, please contact, Vi Nodland at 307.682.7113 or 307.688.7107 (fax).

Charge Master

The price list provided includes a service description and pricing for facility services available at Campbell County Health. The final cost to the patient for a medical service is dependent upon the patient’s insurance deductible, coinsurance, copayment and contractual amount.

It is important to note that there can be many variables involved in medical services which may incur additional charges. Following are just a few examples: supplies used for specific procedures, medication dosage and frequency, the length of time spent in a procedure or surgery and recovery, additional testing or unexpected conditions or complications that may occur.

For questions, please contact Patient Financial Services at 307-688-2690 or email your questions to pfs@cchwyo.org.

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