Open Accessibility Menu

Patient Information


The patient internet is a free service that is independent from CCH’s internal network and allows any WI-FI capable device to connect to the internet.

To connect to the patient internet, please follow these simple steps:

  1. Make sure your computer is on and your wireless network card is on. On most newer laptops this is indicated by a light above the keyboard that has “WiFi” on it or a symbol of an antenna with three lines.
  2. Your computer’s wireless network card should be set to automatically connect to a network and obtain an IP address.
  3. Open up the internet browser of your choice. We recommend Internet Explorer (the big blue E icon) or Firefox (red and orange fox).
    NOTE: You will need to disable your popup blocker.
  4. After opening your browser you will be redirected from your normal homepage to our “Login” page.
  5. For your and our protection we require that users login to the system with a generic user name and password.
    Username: Available inside CCMH
    Password: Available inside CCMH
  6. After logging in you will see a pop-up window with our Terms and Conditions of Use statement. Please take your time and read the agreement, as it protects you and the hospital while using this free service.
  7. Please click to accept or decline the agreement. If you decline you will not be allowed to access the internet.
  8. Once you have accepted the agreement you will be redirected to your normal homepage and free to surf the web. To help conserve bandwidth, your connection will time out after 45 minutes, to reconnect just follow steps 4, 5 and 6.
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