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What to Expect in Emergency Care

What can I expect?

The CCMH Emergency Department is staffed 24 hours a day, seven days a week, by physicians and a compassionate medical staff who specialize in emergency medicine.

Services like x-rays and laboratory, surgical teams, and specialists are available nearby. Patients are treated in private exam rooms that are supported by innovative technology and qualified, caring, safety-focused staff.

What is the process in the ED?

The ED process consists of:

  • Triage
  • Registration
  • Treatment
  • Discharge - either home or another facility
  • Admission to the hospital
  • Follow-Up Care

Triage- the act of assessing a patient's medical condition to ensure that patients with the greatest medical need are treated first.

Triage includes:

  • Review of medical history
  • Assessment of current symptoms
  • Evaluation of vital signs - body temperature, blood pressure and pulse

Registration- gathers patient information and obtains consent to be seen and treated by an ECD physician. Please have a photo ID, health insurance information, and update any other information.

If a patient was involved in an auto accident or work-related accident, state this as it may affect billing.

Emergency Department Visiting, Cell Phone Use and Safety

To help the staff maintain a safe environment, please refrain from using cell phones while being seen by a doctor, nurse, or technician; this includes visitors in the exam room. Photography in any form is prohibited. Each exam room has a landline available.

One visitor at a time is allowed in the exam room. Children and dependents may have two parents/guardians. CCMH ED staff will evaluate individual visitor needs in critical situations.

Weapons are not allowed on the CCMH campus. You may be asked to surrender your weapon to security.

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